Technical Consultant

Technical Consultant

Posted 3 days ago by iXceed Solutions

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Negotiable
Undetermined
Hybrid
London Area, United Kingdom
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Change Management Configuration Management Databases Management Mapping Software Scalability ServiceNow Solution Design Technical Consulting

Summary: The role of Technical Consultant involves leading the technical architecture and governance of the ServiceNow platform, specifically focusing on ITOM, CMDB, and Change Management. The consultant will be responsible for designing and overseeing the implementation of best practices and ensuring platform scalability and integration. Collaboration with various teams to define technical requirements and maintain data accuracy is also a key aspect of the position.

Key Responsibilities:

  • Design & govern Change Management + CMDB architecture in ServiceNow.
  • Ensure platform scalability, integration, and best-practice alignment.
  • Support ITOM functions including CMDB relationships, discovery, and service mapping.
  • Collaborate with teams on technical requirements & solution design.
  • Oversee integrations and ensure data accuracy & platform performance.

Key Skills:

  • Strong ServiceNow background (ITOM, CMDB, Change).
  • Experience designing technical architecture in ServiceNow.
  • Hands-on with CMDB, integrations, and ITOM processes.
  • ServiceNow CSA certification (good to have).
  • Experience in enterprise environments.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title- Technical Consultant

Location: London | Hybrid (2 days onsite)

Duration: 6 Months + Extension

Overview

Hiring a Technical Consultant with strong ServiceNow ITOM/CMDB/Change Management expertise to lead technical architecture and platform governance.

Key Responsibilities

  • Design & govern Change Management + CMDB architecture in ServiceNow.
  • Ensure platform scalability, integration, and best-practice alignment.
  • Support ITOM functions including CMDB relationships, discovery, and service mapping.
  • Collaborate with teams on technical requirements & solution design.
  • Oversee integrations and ensure data accuracy & platform performance.

Required

  • Strong ServiceNow background (ITOM, CMDB, Change).
  • Experience designing technical architecture in ServiceNow.
  • Hands-on with CMDB, integrations, and ITOM processes.

Good to Have

  • ServiceNow CSA certification.
  • Experience in enterprise environments.
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