ServiceNow ITSM Developer (34590)

ServiceNow ITSM Developer (34590)

Posted 6 days ago by 1763808490

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Negotiable
Outside
Remote
USA
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Application Programming Interface (API) Automation Business Requirements Information Technology Infrastructure Library IT Service Management JavaScript (Programming Language) Mobile Application Development Scripting ServiceNow Software Development Stakeholder Management User Interface Workflow Automation Workflows

Summary: Our client in the financial sector is looking for a ServiceNow ITSM Developer with 3-5 years of experience in ServiceNow ITSM and Service Catalogue development. The role involves designing, developing, and implementing ITSM solutions while collaborating with stakeholders to meet business requirements. The position can be remote or based in Toronto, Ontario, and is classified as outside IR35.

Key Responsibilities:

  • Design, develop, and implement ServiceNow ITSM solutions aligned with business requirements.
  • Configure and maintain Service Catalogue items, workflows, and approvals.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.

Key Skills:

  • ServiceNow certification in ITSM or related modules (e.g., Certified Application Developer).
  • 3-5 years of hands-on experience developing and configuring ServiceNow ITSM and Service Catalogue.
  • Strong understanding of ITIL processes and best practices.
  • Proficiency in JavaScript, Glide scripting, and ServiceNow APIs for customisation and integration.
  • Experience with workflow automation, UI policies, and client/server scripts within ServiceNow.

Salary (Rate): undetermined

City: Toronto

Country: Canada

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Our confidential financial sector client is seeking a hands-on ServiceNow ITSM Developer with 3-5 years of experience in ServiceNow ITSM and Service Catalogue development and configuration.

Responsibilities:

  • Design, develop, and implement ServiceNow ITSM solutions aligned with business requirements.
  • Configure and maintain Service Catalogue items, workflows, and approvals.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.

Qualifications:

  • ServiceNow certification in ITSM or related modules (e.g., Certified Application Developer).
  • 3-5 years of hands-on experience developing and configuring ServiceNow ITSM and Service Catalogue.
  • Strong understanding of ITIL processes and best practices.
  • Proficiency in JavaScript, Glide scripting, and ServiceNow APIs for customisation and integration.
  • Experience with workflow automation, UI policies, and client/server scripts within ServiceNow.
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