Need - Senior Salesforce Field Service (FSL/FSM) - Remote - Occasional Travel to CA
Posted Today by Cynosure Technologies LLC
Negotiable
Undetermined
Remote
Remote
Summary: The role of Senior Salesforce Field Service (FSL/FSM) involves configuring and customizing Salesforce applications to enhance service operations. The position requires a deep understanding of the Salesforce platform and the FSL data model, with responsibilities including scheduling optimization and mobile app implementation. Occasional travel to California is expected, while the primary work arrangement is remote. Candidates should have over 12 years of experience in relevant technical skills.
Key Responsibilities:
- Configure Service Appointments, Work Orders, Work Types, Service Territories, and Operating Hours.
- Implement and optimize Scheduling and Dispatching automation, including travel time calculations and technician skill-matching.
- Customize the Salesforce Field Service Mobile App to empower technicians with offline capability, checklists, and inventory tracking.
- Connect FSM with CRM, ERP.
Key Skills:
- Proficient in Apex, Lightning Web Components (LWC), Flows, and Salesforce APIs.
- Deep understanding of the FSL managed package, data model, and managed workflow processes.
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Hi,
The Following Requirement are given below
Role: Senior Salesforce Field Service (FSL/FSM)
Location: Remote - Occasional Travel to CA
Exp: 12+
Required Technical Skills:
- Salesforce Platform: Proficient in Apex, Lightning Web Components (LWC), Flows, and Salesforce APIs.
- FSL Data Model: Deep understanding of the FSL managed package, data model, and managed workflow processes.
Core Responsibilities:
- Configuration & Customization: Configure Service Appointments, Work Orders, Work Types, Service Territories, and Operating Hours.
- Scheduling Optimization: Implement and optimize Scheduling and Dispatching automation, including travel time calculations and technician skill-matching.
- Mobile App Implementation: Customize the Salesforce Field Service Mobile App to empower technicians with offline capability, checklists, and inventory tracking.
- Integration: Connect FSM with CRM, ERP.