Healthcare Support Worker - Staff Bank

Maidstone and Tunbridge Wells NHS Trust is delighted to offer exciting opportunities for compassionate and skilled individuals to join our dedicated nursing teams at Maidstone and Tunbridge Wells Hospitals, as Healthcare Support Workers (HCSWs). Please note: This is a bank-only role and work is offered on an as-and-when-required basis, providing flexibility to suit a wide range of personal circumstances.

We Welcome Applications From Individuals Who Are committed to delivering high-quality patient care Have a minimum of two years’ acute healthcare experience and are ready to hit the ground running Hold a nationally approved HEE Care Certificate obtained in a healthcare setting If you are interested in working within the Outpatients Department then venepuncture is desirable or a willingness to undertake.

As a Healthcare Support Worker, you will play a vital role in providing exceptional patient care, supporting our nursing teams, and making a real difference to the lives of those we care for. Whether you are looking to return to the workplace, cut back on commuting, or gradually reduce your hours, our bank roles offer flexible working to suit a wide range of personal circumstances.

The Trust is consistently recognised for its positive workplace culture, having been ranked in the Top 10 NHS Employers in the UK, based on the 2023 and 2024 NHS National Staff Survey. We are proud of our commitment to staff wellbeing, professional development, and flexible working.

Healthcare Support Workers play a vital role in delivering frontline patient care. Key responsibilities include:

• Assisting with essential patient care, ensuring comfort and dignity
• Monitoring and recording vital signs
• Providing urinary catheter care and specimen collection
• Supporting the wider clinical team in delivering high standards of care

This role provides an excellent foundation for those aspiring to progress into Registered Nursing, Nursing Associate, or Allied Health Professional roles within the NHS.

Why Join our Staff Bank?

• Be part of a supportive, inclusive, and diverse team that upholds the Trust’s core PRIDE values.
• Gain hands-on experience in a dynamic healthcare environment
• Cost of DBS and uniform covered by the Trust
• Weekly payroll
• Support with development and revalidation
• Online shift booking system
• Dedicated team to support with any queries
• Access to NHS Pension

The Trust is consistently recognised for its positive workplace culture, ranked among the Top 10 NHS Employers in the UK in both the 2023 and 2024 NHS National Staff Surveys.

Application Guidance

To Apply, Please Ensure Your Supporting Statement Includes Your understanding of the importance of Healthcare Support Workers in delivering patient care The personal qualities and skills you bring to the role A full employment and education history

Maidstone and Tunbridge Wells NHS Trust is proud to be ranked among the top 10 NHS Trusts nationwide, and was named the second-best Trust to work for in the South East in both the 2023 and 2024 NHS Staff Surveys. We are a large acute hospital trust based in South East England, providing high-quality general and specialist hospital services to around 600,000 residents across West Kent and East Sussex. Our dedicated and diverse workforce of over 8,000 staff also delivers specialist cancer services through the Kent Oncology Centre.

In October 2024, Fordcombe Hospital near Tunbridge Wells joined the Trust. This planned care facility offers two operating theatres, 28 inpatient and day-care beds, a full range of diagnostic services, and consultation and treatment suites.

Our Staff Bank plays a vital role in supporting our services by providing flexible, skilled cover for temporary staffing needs across all specialties. It offers a rewarding and adaptable way to work, giving you the opportunity to broaden your experience, explore different specialties, and potentially move into a permanent role within the Trust.

Benefits Include

• Competitive pay
• Flexible, ‘as and when’ working patterns
• Free DBS check and uniform
• Priority access to shifts over agency staff
• Weekly payroll
• Support for ongoing development and revalidation
• Easy-to-use online shift booking system - Loop
• Access to the NHS Pension Scheme
• Blue light card eligibility

For further details / informal visits contact:

Name: Renny Heald

Job title: Matron for Workforce