Housing Officer
Posted Today by Totaljobs
£30 Per hour
Outside
Hybrid
Paganhill, Stroud (GL5), GL5
Summary: An experienced Housing Officer is sought to join a local authority's housing management team on a temporary basis in Gloucestershire. This field-based role involves supporting multiple housing patches through community engagement and administrative tasks. The position requires a proactive approach to housing management responsibilities, primarily conducted in the community with some flexibility for home-based administration. Mileage reimbursement is provided for travel between local base locations and community visits.
Key Responsibilities:
- Provide practical, day-to-day support to an established team of Housing Officers
- Carry out estate and patch visits, resident appointments, and community-based housing management work
- Manage casework and maintain accurate records using housing management systems and CRM tools
- Complete administrative tasks efficiently between appointments, including home-based working where appropriate
- Travel across a designated patch within the Gloucestershire area and attend local base locations when required
Key Skills:
- An experienced Housing Officer with strong knowledge of frontline housing management
- Able to hit the ground running and support an existing team with minimal supervision
- Comfortable working primarily in the community and engaging with residents face-to-face
- Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed)
- Well-organised, with the ability to balance resident visits, casework, and administrative tasks
- Full driving licence and willingness to do patch visits
Salary (Rate): £30 per hour
City: Stroud
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: Other
An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Gloucestershire. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration from home using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base.
Key Responsibilities of a Housing Officer:
- Provide practical, day-to-day support to an established team of Housing Officers
- Carry out estate and patch visits, resident appointments, and community-based housing management work
- Manage casework and maintain accurate records using housing management systems and CRM tools
- Complete administrative tasks efficiently between appointments, including home-based working where appropriate
- Travel across a desigated patch within the Gloucestershire area and attend local base locations when required
Ideal Candidate:
- An experienced Housing Officer with strong knowledge of frontline housing management
- Able to hit the ground running and support an existing team with minimal supervision
- Comfortable working primarily in the community and engaging with residents face-to-face
- Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed)
- Well-organised, with the ability to balance resident visits, casework, and administrative tasks
- Full driving licence and willingness to do patch visits
Pay & Benefits for this Housing Officer role:
- £27 - £30 per hour
- Mileage reimbursement at 0.45p per mile
- Hybrid working
- Home-working equipment provided
- Flexible working structure, allowing administration to be scheduled around community visits and appointments
If this Housing Officer role is of interest please apply or contact