UX Writer

Summary: The UX Writer role is focused on developing content for servicing journeys in a major fintech client based in London. The position requires collaboration with various teams to ensure consistency and effectiveness in UX writing, while also advocating for content improvements based on user feedback. Candidates should possess a strong understanding of UX writing principles and be able to work in an agile environment. The role necessitates in-office presence at least three days a week.

Key Responsibilities:

• Work closely with designers, researchers, product managers, and engineers to support and contribute to new content development for servicing journeys across web and mobile.
• Apply UX writing and brand guidelines/standards to drive consistency in content.
• Use customer feedback, user research, and other documentation to help identify areas for improvement in content.
• Advocate for content and design decisions with supporting evidence.
• Assist with proofreading and editing provided content.

Key Skills:

• 3+ years experience.
• Deep knowledge of UX writing principles and best practices.
• Clearly articulates how copy addresses objectives and solves problems.
• A champion for collaboration, early and often.
• Experience working closely with product and engineering teams in an agile environment.
• Is an ambassador for UX, with experience communicating to business partners how UX writing and design delivers on user and business goals.
• Understanding of digital accessibility and inclusive design principles.
• Understanding of UX design principles, patterns, and interactions.
• Pivots quickly and supports several projects simultaneously.
• Exudes positivity, requires minimal supervision, and has a strong work ethic.
• Able to work in-office from London at least 3 days/week.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other