Temenos Infinity L3 Support Engineer – Java / Digital Banking
Posted Today by OVI
Negotiable
Inside
Undetermined
Milton Keynes, England, United Kingdom
Summary: The role of Temenos Infinity L3 Support Engineer involves providing production support for digital banking applications, focusing on defect resolution and root cause analysis within the Temenos Infinity platform. The engineer will troubleshoot issues related to Java, microservices, and APIs, ensuring seamless integration with core banking systems. This position requires collaboration with various teams to manage incidents and enhance application performance. The contract is for a duration of six months based in Milton Keynes, UK.
Key Responsibilities:
- Analyze and resolve L3 production defects in the Temenos Infinity platform
- Perform detailed root cause analysis and implement permanent fixes
- Debug issues across Java-based microservices, APIs and UI layers
- Investigate and resolve integration issues between Infinity and T24
- Manage incident, problem and change tickets in line with SLAs
- Provide code-level fixes, patches and minor enhancements
- Support production releases, deployments and post-release validation
- Collaborate with L2 support, QA and business teams to resolve issues
- Monitor application performance and proactively identify potential issues
Key Skills:
- Strong Java experience, including Spring Boot and microservices
- Hands-on experience with Temenos Infinity / Digital Banking
- Strong API troubleshooting skills, including REST, JSON and authentication
- Excellent debugging, log analysis and problem-solving skills
- Experience in L2/L3 production support environments
- Understanding of Temenos T24 integrations or similar core banking systems
- Familiarity with incident management tools such as ServiceNow or Jira
- Knowledge of monitoring and logging tools such as Splunk or ELK
Salary (Rate): undetermined
City: Milton Keynes
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
We are hiring on behalf of a client for a Temenos Infinity L3 Support Engineer on a 6-month contract based in Milton Keynes, UK .
Role Details
Position: Temenos Infinity L3 Support Engineer
Hiring Mode: 3PT
Duration: 6 months
Location: Milton Keynes, UK
Rate: £3,575, Inside IR35
Role Summary
Our client is looking for a skilled Temenos Infinity L3 Support Engineer with strong Java, microservices and API troubleshooting experience to support digital banking applications. This role focuses on production support, defect resolution and root cause analysis across the Temenos Infinity platform and its integrations with core banking systems.
Key Responsibilities
- Analyze and resolve L3 production defects in the Temenos Infinity platform
- Perform detailed root cause analysis and implement permanent fixes
- Debug issues across Java-based microservices, APIs and UI layers
- Investigate and resolve integration issues between Infinity and T24
- Manage incident, problem and change tickets in line with SLAs
- Provide code-level fixes, patches and minor enhancements
- Support production releases, deployments and post-release validation
- Collaborate with L2 support, QA and business teams to resolve issues
- Monitor application performance and proactively identify potential issues
Required Skills
- Strong Java experience, including Spring Boot and microservices
- Hands-on experience with Temenos Infinity / Digital Banking
- Strong API troubleshooting skills, including REST, JSON and authentication
- Excellent debugging, log analysis and problem-solving skills
- Experience in L2/L3 production support environments
- Understanding of Temenos T24 integrations or similar core banking systems
- Familiarity with incident management tools such as ServiceNow or Jira
- Knowledge of monitoring and logging tools such as Splunk or ELK
Preferred Skills
- Exposure to Infinity modules such as payments, onboarding or channels
- Understanding of retail or digital banking
- Experience with CI/CD pipelines and release management
- Familiarity with AWS or Azure
- Knowledge of ITIL processes
Experience Required
- 8–10 years of relevant experience
- Minimum 2+ years of Temenos Infinity experience, either in support or development
- Prior L2/L3 support experience preferred
Important Note
This is a Java + Temenos Infinity L3 support role focused on production support, defect resolution and RCA . It is not a pure development role .
Disclaimer: AI tools may be used as part of the application screening and evaluation process. Final hiring decisions remain subject to human review.