Techno functional consultant
Posted Today by Natobotics
Negotiable
Undetermined
Hybrid
London, England, United Kingdom
Summary: The Techno Functional Consultant role involves collaborating with business and contact center teams to implement changes and developments in the Kustomer CRM system. The position requires a strong understanding of the Kustomer system, along with technical skills to analyze requirements and make necessary configurations. The consultant will also provide effective technical solutions related to CRM and customer contact center technologies.
Key Responsibilities:
- Work with business and contact center teams to implement changes in the Kustomer CRM system.
- Analyze requirements and translate them into technical specifications.
- Make configuration and technical changes in the Kustomer system as needed.
- Provide effective technical solutions for CRM and related customer contact center technologies.
Key Skills:
- Strong understanding of the Kustomer CRM system.
- Technical skills related to the Kustomer system.
- Ability to analyze and translate requirements into technical specifications.
- Experience in making configurations and technical changes in CRM systems.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Job title: Techno functional consultant
Job location: London
Job type: Contract
Job mode: Hybrid
Jd Strong techno-functional consultant who can work with their business team and contact centre teams to make changes and development in the Kustomer CRM system. Strong Kustomer system understanding and functional knowledge. Strong technical skills on the technology/ Kustomer system involved. Ability to analyse requirements, translate into technical requirements and make configuration and technical changes in Kustomer as needed. Ability to provide effective technical solutions, where needed on the CRM and related Customer contact centre technologies involved.
title: Techno functional consultant
salary:
location: London, England, United Kingdom
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