Software Support Engineer - UI / JavaScript

Software Support Engineer - UI / JavaScript

Posted 2 days ago by 1764139244

£41,000 Per year
Inside
Hybrid
London

Summary: The Software Support Engineer role focuses on providing technical support for a leading SaaS product used by major global companies. The position involves liaising with clients across EMEA and APAC, troubleshooting issues, and collaborating with a technical team. Candidates should have a background in UI development and JavaScript. The role offers a hybrid work model and a competitive salary.

Key Responsibilities:

  • Liaise with technical counterparts in major client companies across EMEA & APAC and support the integration of the SaaS.
  • Troubleshoot technical issues and find workarounds.
  • Work as part of a highly technical, collaborative, and friendly global tech team.

Key Skills:

  • Solid background in support with the ability to troubleshoot and find workarounds.
  • Good exposure to UI development with scripting skills in JavaScript.
  • Familiarity with tech tools & skills such as CSS, Angular, Ajax, or React.
  • SQL skills are also needed.

Salary (Rate): £41000 yearly

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: IT

Detailed Description From Employer:

SaaS Software Support Engineer UI/JavaScript

Interested in working with a global tech company who continually is voted as the best place to work. This market leader - whose innovative SaaS product is used by Fortune 500 companies around the world and major multinational companies is strengthening their Engineering support team.

The Role

  • This Support Engineering role will require you to liaise with technical counterparts in major client companies across EMEA & APAC and support the integration of the SaaS - this will require you to have exposure to UI development and be a keen JavaScripter.
  • You will troubleshoot technical issues, and find a workaround
  • You will work as part of a highly technical, collaborative, and friendly global tech team

The Offer

  • This role offers an annual salary of £41,000 based on relevant experience.
  • It's a hybrid work model - 2 days a week onsite in Staines, Surrey in state-of-the-art offices
  • The role will commence initially as a contract (12 months) - PAYE - within IR35 with a strong possibility of conversion.
  • This is a chance to work with a global brand name whose tech is changing how companies operate.

Your Profile

  • To be successful in this role you need to have
  • A solid background in support - ability to troubleshoot, find workarounds, and support high-end, high-value clients
  • Good exposure to UI development with scripting skills - JavaScript
  • Tech tools & skills such as CSS, Angular, Ajax, or React would be very useful
  • SQL skills are also needed

This is a high-priority hire so interviews will be happening in the coming week - Apply today with your CV or LinkedIn profile for immediate review by Som. Som |