ServiceNow Senior Platform Architect
Posted 3 days ago by iXceed Solutions
Negotiable
Inside
Hybrid
London Area, United Kingdom
Summary: The ServiceNow Senior Platform Architect at iXceed Solutions is responsible for designing and maintaining a robust ServiceNow platform that meets current and future business requirements. This role involves technical leadership, collaboration with stakeholders, and overseeing the implementation and integration of platform solutions. The architect will also ensure quality assurance and compliance with industry standards while providing documentation and training support. The position is hybrid, requiring 2-3 days in the office in London, UK.
Key Responsibilities:
- Design and maintain the overall architecture of the ServiceNow platform.
- Provide technical guidance and support to development and project teams.
- Collaborate with stakeholders to understand business needs.
- Oversee the implementation of platform solutions and integrations.
- Conduct regular audits and performance assessments for quality assurance.
- Update architectural documentation and support runbooks.
Key Skills:
- Experience with ServiceNow platform architecture and design.
- Strong technical leadership and guidance capabilities.
- Ability to collaborate effectively with various stakeholders.
- Knowledge of integration strategies and implementation.
- Familiarity with quality assurance processes and industry standards.
- Excellent documentation and training skills.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
About Us: Founded on the grounds of innovation – iXceed Solutions , is an ISO certified, leader in Talent and Digital recruitment solutions, serving fortune 100 companies globally. We have many global accolades to our credit – UK Enterprise Awards - HR Tech Startup of the year- Europe - 2022, UK IT Awards - Leading Talent & Digital Solutions of the Year 2022, Titan Awards- Entrepreneur of the Year -2023, Asia fastest growing HR tech companies in 2023, Iconic Brand of the Year in Staffing & Recruitment 2023, Top 4 The Most prominent Talent solutions firm to work with in 2024, Hottest HR Tech Startup by Business World, The Greatest Brands & Leaders Asia & GCC -2020 -2021 by AsiaOne and many more. Website: www.ixceed-solutions.com LinkedIn: https://www.linkedin.com/company/ixceed-solutions
Role: ServiceNow Senior Platform Architect
Location: London, UK (2-3 Days hybrid)
Employment Type: Inside IR-35
ServiceNow Senior Platform Architect will perform the following activities (a) Working in conjunction with the Customer’s Toolset Manager and TSF Process Owners/stakeholders, the Supplier’s Senior Platform Architect plays a crucial role in designing a robust, scalable, and efficient ServiceNow platform. ( b) Design and Architecture: Develop and maintain the overall architecture of the platform until transitioned into service and handed to CLIENT ServiceNow support. Ensure the platform supports current and future business requirements with the approach being out-of-the-box first, configuration second and customisation only when absolutely necessary and approved by Customer. Create detailed design documentation. Identify opportunities for platform optimisation using best practice and out of the box automations and technical accelerators available via ServiceNow Impact Guided. Support the customer in the creation of stories based against the TSF process MoSCoWs. (c) Technical Leadership: Provide technical guidance and support to development teams and project team. Lead the evaluation and integration of TSF processes, leveraging ServiceNow Impact Guided health assessments/scans at the beginning of each sprint. Ensure best practices in security, scalability, and performance. Offer architectural oversight and assess the implications of new requests with the Toolset Manager. (d) Collaboration: Work closely with stakeholders to understand functional and nonfunctional business needs. Collaborate with other architects, developers, and operations teams. (e) Implementation and Integration: Oversee the implementation of platform solutions including mid-servers, integrations and instances (Dev, Test, Prod) Ensure seamless integration and migration with existing systems and applications. Develop and maintain integration plans and strategies. (f) Quality Assurance: Work with ServiceNow Impact Guided team to conduct regular audits and performance assessments. Work with the Test Manager to implement and oversee testing strategy and plans. Ensure compliance with industry standards and regulations. (g) Documentation and Training: Update architectural documentation and work with developers to update support runbooks and technical guides wherever applicable.