Service Desk Analyst (SC Cleared) - Utilities

Summary: The role of Service Desk Analyst (SC Cleared) focuses on providing support within the utilities sector. The position requires security clearance and is based in Warrington, Cheshire. The salary is competitive and determined by the candidate's experience.

Key Responsibilities:

• Provide first-line support to users in the utilities sector.
• Resolve technical issues and queries efficiently.
• Maintain communication with users regarding the status of their requests.
• Document and track incidents and service requests.

Key Skills:

• Experience in a service desk or technical support role.
• Strong communication and interpersonal skills.
• Knowledge of ITIL processes.
• SC clearance is mandatory.

Salary (Rate): undetermined

City: Warrington

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other