Senior Quality Engineer with Salesforce

Role Definition Client develops its own core business applications. From business acquisition through to servicing and beyond. Therefore, this role will focus on building in and ensuring quality within software development. This means ensuring that from the capture of requirements, through design, implementation and release the relevant questions are being asked, the right things are being checked against the requirements and that the specification is being executed using appropriate techniques to give confidence to stakeholders that the delivery of new functionality is up to the quality standards that are expected within Client. There will be a large technology component. Testing the underwriting, policy administration, claims management, CRM and finance systems, not to mention the online customer facing platforms, by hand is very inefficient. This role will have the responsibility to provide the right expertise and bring in suitable technology to incorporate the quality process into software development and enable faster feedback for increasing software development productivity.

Key responsibilities & Accountabilities:

• Collaborate with product owners, developers, and stakeholders to define clear acceptance criteria including cross functional requirements
• Promote and advocate for quality throughout SDLC applying shift left and shift right quality mindset.
• Guide the test strategy for the team and contribute to the overall departmental test strategy.
• Demonstrate adaptability to the test approach based on evolving team and project needs.
• Define and implement efficient testing processes, methodologies, and best practices.
• Balance exploratory and automated testing efforts for optimal test coverage.
• Drive the team to create a reliable automated test suite for Salesforce functionality with strong reporting capabilities that ensures simple, effective analysis of failures.
• Integrate testing processes seamlessly into CI/CD workflows for rapid and reliable software delivery.
• Encourage and apply Test-Driven Development (TDD) and pair programming practices.
• Foster a culture of continuous improvement and adaptation within their development team.
• Share new and innovative ideas about quality and agile techniques with the delivery team and the Quality community.
• Mentor members of the team and fellow Quality Engineers

Skills & Ability

• Overall 6+ years of experience in software testing, with a strong focus on quality assurance and software development life cycle (SDLC).
• Minimum 2+ years of hands-on experience testing Salesforce CRM implementations.
• Possess strong knowledge and experience in performance testing, UI automation, API testing, contract testing.
• Understand existing alerting and monitoring dashboards, and suggest changes that make product quality visible.
• Thrive in a cross-functional team, collaborating closely with developers, Product Owners, Agile delivery leads, QEs, Engineering Managers and other stakeholders.
• Be embedded in one of two teams working on the legacy platform.
• Take ownership of testing features and bug fixes and support release readiness across multiple business domains.
• Communicate proactively about risks, blockers, and test coverage.

Knowledge & Experience

• API Frameworks
• C#
• Reqnroll
• NUnit / XUnit
• RestSharp
• UI Frameworks
• Playwright (TypeScript)
• Playwright (C#)
• Performance Frameworks
• k6 (nice to have)