Salesforce Solution Architect
Posted Today by Infinity Quest
Negotiable
Undetermined
Undetermined
London Area, United Kingdom
Summary: The Salesforce Solution Architect role requires a seasoned professional with over 12 years of CRM experience, particularly in the public sector or Energy & Utilities domain. The position involves designing and optimizing business processes, collaborating with clients to develop CRM strategies, and providing domain expertise on Salesforce solutions. The architect will also lead workshops, assess business requirements, and ensure the integration of solutions across various systems.
Key Responsibilities:
- Design and optimize business processes and integrate them across disparate systems.
- Lead business process innovation workshops and business process redesign.
- Assess customer business requirements and co-create future vision aligned with Salesforce solutions.
- Provide guidance on target architecture, phasing, roadmap, and transition architecture.
- Collaborate with Technical Architects and project teams to determine solution details.
- Stay updated with industry trends and Salesforce solutions.
Key Skills:
- 12+ years of CRM experience, with at least 3 years in public sector or Energy & Utilities.
- Experience with PSS cloud and understanding of GDS.
- CRM/Salesforce solution experience.
- Strong verbal, written, presentation, and interpersonal skills.
- Ability to collaborate and solve business and technical problems.
- Detail-oriented with a capacity to learn new concepts and technologies quickly.
Salary (Rate): undetermined
City: London Area
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Requirements
- 12+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain
- Must have worked on PSS cloud and good to have GDS understanding.
- CRM/Salesforce solution experience is a plus
- Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
- Solid verbal, written, presentation and interpersonal skills
- Ability to collaborate as part of a team to solve business and technical problems
- Be the Trusted Digital Transformation Advisor for our customers
- Thought leadership role in Public Sector/Energy & Utilities Industry.
- Deliver & support business process innovation workshops.
- Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.
- Assess customers business requirements, co-create the future vision for success and map to Salesforces solutions
- Give input to customers target architecture, phasing, roadmap and transition architecture
- Provide domain expertise and guidance to define solution for the customers on the salesforce 360 platform
- Work with the client to build out their CRM strategy and roadmap, enabling both quick wins and longer-term strategic goals, leveraging Salesforce Platform and supporting technology
- Comfortable working with complex business requirements, design, and help configure the desired solution.
- Collaborate with Technical Architects, Project teams and implementation partners to determine the solution details and value of the proposed architecture
- Review and provide guidance on design and infrastructure blueprints, as well as proactively identify and communicate potential issues or risks
- Stay up to date with the latest updates and trends in the industry and Salesforces solutions as well as competitive solutions.
Thank you very much!