Zoho Administrator
Posted 7 days ago by Purple Drive Technologies LLC
Negotiable
Undetermined
Remote
Remote or Chicago, Illinois
Summary: We are looking for a skilled Zoho Administrator to oversee the administration, security governance, and compliance of the Zoho application suite. The candidate should possess extensive experience in user access management, RBAC, audits, and enterprise CRM/ERP environments to ensure secure and efficient operations. This role involves managing user access, implementing security policies, and supporting compliance requirements. The ideal candidate will collaborate with stakeholders to enhance platform operations.
Key Responsibilities:
- Perform endtoend administration of the Zoho suite (Zoho CRM and related applications)
- Manage user provisioning, deprovisioning, role assignments, and permission structures
- Support onboarding/offboarding workflows and access lifecycle processes
- Implement and maintain RoleBased Access Control (RBAC)
- Enforce security policies including:
- IP restrictions
- Login controls
- Access segmentation based on job roles
- Monitor and remediate access risks
- Perform periodic access reviews and audits
- Support compliance and audit requirements through documentation and control validation
- Manage license usage, lifecycle management, and platform governance
- Ensure adherence to internal security and data governance standards
- Collaborate with business and IT stakeholders to support configuration changes
- Assist with ERP / CRM testing activities related to access, data integrity, and workflows
- Troubleshoot user access, role, and permission issues
Key Skills:
- Proven experience as a Zoho Administrator or similar SaaS admin role
- Handson experience with:
- User and role management
- RBAC implementation
- Security controls and access governance
- Strong understanding of enterprise CRM and ERP environments
- Experience supporting compliance, audits, and access reviews
- Solid knowledge of Enterprise Data Management (EDM) concepts
- Experience with ERP / CRM testing and validation
- Strong analytical, documentation, and communication skills
Salary (Rate): undetermined
City: Chicago
Country: United States
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Job Description
We are seeking an experienced Zoho Administrator to provide endtoend administration, security governance, and compliance support across the Zoho application suite. The ideal candidate will have strong experience with user access management, RBAC, audits, and enterprise CRM/ERP environments, ensuring secure, compliant, and efficient platform operations.
Key Responsibilities
Zoho Administration
- Perform endtoend administration of the Zoho suite (Zoho CRM and related applications)
- Manage user provisioning, deprovisioning, role assignments, and permission structures
- Support onboarding/offboarding workflows and access lifecycle processes
Security & Access Control
- Implement and maintain RoleBased Access Control (RBAC)
- Enforce security policies including:
- IP restrictions
- Login controls
- Access segmentation based on job roles
- Monitor and remediate access risks
Compliance, Audit & Governance
- Perform periodic access reviews and audits
- Support compliance and audit requirements through documentation and control validation
- Manage license usage, lifecycle management, and platform governance
- Ensure adherence to internal security and data governance standards
Platform Operations & Support
- Collaborate with business and IT stakeholders to support configuration changes
- Assist with ERP / CRM testing activities related to access, data integrity, and workflows
- Troubleshoot user access, role, and permission issues
Required Skills & Qualifications
- Proven experience as a Zoho Administrator or similar SaaS admin role
- Handson experience with:
- User and role management
- RBAC implementation
- Security controls and access governance
- Strong understanding of enterprise CRM and ERP environments
- Experience supporting compliance, audits, and access reviews
- Solid knowledge of Enterprise Data Management (EDM) concepts
- Experience with ERP / CRM testing and validation
- Strong analytical, documentation, and communication skills