UX Designer (34671)

Summary: The UX Designer role focuses on leading discovery activities to understand user needs and inform product strategy through qualitative and quantitative research. The position involves translating research findings into actionable artifacts and evaluating existing digital products to identify UX gaps. The designer will collaborate with cross-functional teams and marketing to enhance user experiences while applying Human-Computer Interaction principles. Strong communication skills are essential for sharing insights and ensuring alignment among stakeholders.

Key Responsibilities:

• Leads discovery activities to understand users, define audience segments, and map end-to-end customer journeys that inform product strategy.
• Conducts qualitative and quantitative research (interviews, usability sessions, behavioral studies) to surface user needs, pain points, and opportunity areas.
• Translates research findings into actionable artifacts such as personas, journey maps, workflow diagrams, and experience recommendations.
• Evaluates existing digital products-especially B2B applications-to identify UX gaps, workflow friction, and optimization opportunities.
• Applies Human-Computer Interaction (HCI) principles to ensure intuitive interaction patterns and user-centred design decisions.
• Leverages analytics and research tools (e.g., GA4, Hotjar, insight platforms) to validate assumptions, detect behavioral patterns, and support data-driven decisions.
• Uses collaborative design tools (Figma, Miro, etc.) to prototype concepts, facilitate workshops, and guide cross-functional teams through ideation and solutioning.
• Communicates research insights, concepts, and design rationale clearly to stakeholders to ensure shared alignment across discovery and delivery phases.
• Partners with marketing/brand teams to incorporate visual identity and brand expression into user experiences.
• Synthesizes complex data into clear experience frameworks, demonstrating creativity, strong organization, and attention to detail while staying current with UX industry practices.

Key Skills:

• Experience in leading user research and discovery activities.
• Proficiency in qualitative and quantitative research methods.
• Ability to translate research findings into actionable design artifacts.
• Strong understanding of Human-Computer Interaction principles.
• Familiarity with analytics and research tools (e.g., GA4, Hotjar).
• Experience with collaborative design tools (e.g., Figma, Miro).
• Excellent communication skills for stakeholder engagement.
• Ability to synthesize complex data into clear frameworks.
• Creativity and attention to detail in UX design.
• Knowledge of current UX industry practices.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other