ServiceNow Developer with AI agent experience
Posted Today by Purple Drive Technologies LLC
Negotiable
Undetermined
Remote
Remote or Dallas, Texas
Summary: The role of ServiceNow Developer with AI agent experience involves developing and enhancing AI Agent products while ensuring strong documentation and problem-solving skills. The position requires collaboration across various teams in a fast-paced environment and includes responsibilities such as technical design and testing. The candidate should be comfortable with troubleshooting and peer reviews. This role is primarily remote but also has a location option in Dallas, Texas.
Key Responsibilities:
- Develop and enhance AI Agent products, including Technical Design Agents and Configuration Agents
- Perform testing and quality assurance for AI-enabled delivery
- Conduct peer reviews, smoke testing, and troubleshoot technical issues
- Collaborate with teams across EMEA, APAC, and AMS
- Support ongoing refinement of agent logic, prompts, and behaviors
- Document processes and solutions effectively
Key Skills:
- ServiceNow Developer experience
- Strong documentation and problem-solving skills
- Experience with ServiceNow platform configuration and technical design concepts
- Familiarity with AI-enabled delivery and quality practices
- Ability to work in a fast-paced, pilot-driven environment
- Experience in building ServiceNow agents
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Must Have Technical/Functional Skills:
- ServiceNow Developer, Test support, Strong documentation and problem-solving skills
- Exposure in building ServiceNow agents, ServiceNow platform configuration, or technical design concepts
- AI enabled delivery, configuration, testing, and quality practices
- Comfortable performing peer reviews, smoke testing, and troubleshooting technical issues
- Ability to collaborate across EMEA, APAC, and AMS teams in a fast paced, pilot driven environment
- Strong documentation and problem solving skills
- Development & Enhancement of AI Agent Products
- Contribute to the development and enhancement of AI Agent products, including:
- Technical Design Agents
- Configuration (Config) Agent
- AI Testing and Quality focused agents
- Support ongoing refinement of agent logic, prompts, and behaviors to improve accuracy, reliability, and usability.
- Ability to collaborate across EMEA, APAC, and AMS teams in a fast paced, pilot driven environment
- Strong documentation and problem solving skills