Salesforce Platform Engineer
Posted 1 day ago by GenAquarius LLC
Negotiable
Undetermined
Remote
Remote
Summary: The Salesforce Platform Engineer (People Systems) role focuses on bridging HR strategy with technical execution within a Salesforce environment. The position requires designing and maintaining scalable configurations, optimizing integrations, and managing release pipelines while ensuring data security and compliance. The engineer will also be responsible for analytics, reporting, and strategic road-mapping to support the People Solutions team. This is a remote position with a duration of 6 months, potentially extending based on needs.
Key Responsibilities:
- Design, build, and maintain scalable configurations and customizations within the Salesforce platform.
- Build robust, maintainable declarative solutions including Advanced Flows and Approval Processes.
- Own and optimize data pipelines and API integrations between Salesforce and core People systems.
- Own the deployment pipeline to ensure smooth releases of new HR features.
- Build complex reports, dashboards, and CRM Analytics for the People team.
- Work alongside the People Solutions team to translate business requirements into a prioritized Salesforce product roadmap.
- Identify and evaluate AI-powered Salesforce capabilities and emerging tools.
Key Skills:
- 5+ years of hands-on experience as a Salesforce Engineer, Platform Specialist, or Advanced Administrator.
- Deep knowledge of HR Service, Service Cloud, and Experience Cloud.
- Proficient with Salesforce Flow and data migration tools.
- Proven experience handling highly confidential data with strict governance.
- Salesforce Certified Administrator and Salesforce Certified Platform App Builder preferred.
- Strong interpersonal skills and ability to set clear expectations with stakeholders.
- Ability to lead cross-functional projects under pressure.
- Bachelor's degree or equivalent practical experience.
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Job Title:Salesforce Platform Engineer (People Systems) Location: Remote Duration: 6 months w/extension
Work Authorization: No Sponsorship Available.
Top Requirements:
In this role, you will bridge the gap between HR strategy and technical execution, ensuring our Salesforce environment is secure, highly automated, and seamlessly integrated with the rest of our tech stack (e.g., Slack).
Key Responsibilities
- Platform Architecture & Engineering: Design, build, and maintain scalable configurations and customizations within the Salesforce platform serving as the technical anchor for our People Salesforce environment and balancing critical KLTO (Keep Lights On) operations with high-impact strategic projects.
- Automation & Flow: Build robust, maintainable declarative solutions including Advanced Flows and Approval Processes and collaborate with developers on programmatic solutions (Apex, LWC) when the complexity of the requirement demands it.
- Integrations: Own and optimize data pipelines and API integrations between Salesforce and core People systems (e.g. Workday), ensuring reliable, secure, and auditable data flows across our People tech stack.
- Release Management: Own the deployment pipeline to ensure smooth, well-tested releases of new HR features with minimal disruption to the People teams that depend on them.
- Analytics & Reporting: Build complex reports, dashboards, and CRM Analytics to help the People team track key metrics like case resolution times, employee sentiment, and service delivery performance translating data into actionable leadership insights.
- Strategic Road-mapping: Work alongside the broader People Solutions team to translate business requirements into a prioritized Salesforce product roadmap, driving initiatives from discovery through deployment and ensuring our platform evolves ahead of Stripe's growth.
- AI & Innovation: Identify and evaluate AI-powered Salesforce capabilities (e.g., Agentforce, Einstein features) and emerging tools that can drive meaningful efficiency gains and improve the employee experience.
Minimum requirements
- Experience: 5+ years of hands-on experience as a Salesforce Engineer, Platform Specialist, or Advanced Administrator, ideally supporting internal employee-facing systems or HR tech.
- Salesforce Expertise: Deep knowledge of HR Service, Service Cloud (Case Management, Knowledge Base, Omni-Channel) and Experience Cloud (Employee Portals) with proven ability to design and deliver solutions end-to-end.
- Technical Skills: Proficient with Salesforce Flow, data migration tools (Data Loader), and a solid understanding of relational databases.
- Security Mindset: Proven experience handling highly confidential data with strict governance and security controls.
- Certifications: Salesforce Certified Administrator and Salesforce Certified Platform App Builder are highly preferred.
- Communication: Strong interpersonal skills with the ability to set clear expectations with senior stakeholders and the confidence to escalate issues when necessary.
- Project Ownership: Ability to lead cross-functional projects, navigating ambiguity and high-pressure timelines with a sense of urgency.
- Academic: Bachelor s degree or equivalent practical experience.
Preferred qualifications
- Programmatic Skills: Experience with Salesforce Apex, Lightning Web Components (LWC)
- HRIS & Integration Tooling: Familiarity with HRIS platforms (e.g., Workday, Greenhouse, ADP) and integration tools (e.g., MuleSoft, Workato, Zapier).
- Agile Delivery: Experience working in an Agile/Scrum environment using tools like Jira.
- HR Domain Knowledge: Familiarity with HR service delivery models, case management workflows, and the broader People/HR technology landscape.