IBM WatsonX Orchestrate Engineer/Conversational AI Engineer (WatsonX Orchestrate Engineer)

IBM WatsonX Orchestrate Engineer/Conversational AI Engineer (WatsonX Orchestrate Engineer)

Posted 2 days ago by 1764149150

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Negotiable
Outside
Remote
USA
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Agile Methodology Amazon Lex Application Programming Interface (API) Artificial Intelligence Chatbot Cloud Computing Cloud Technology Continuous Integration and Continuous Delivery Data Curation Debugging DevOps Dialogflow (Google Service) General Insurance Git (Version Control System) IBM Software Java (Programming Language) JavaScript (Programming Language) Lex (Software) Management Natural Language Processing Node.js Nodes (Networking) Operational Excellence Python (Programming Language) Semantic Search Software Development Source Codes Systems Integration TypeScript Unit Testing Unstructured Data

Summary: Join the Client IT Delivery team as a Conversational AI Engineer specializing in IBM WatsonX Orchestrate technologies. This role focuses on designing and delivering advanced conversational AI experiences that provide health insurance information through digital channels. The position requires collaboration with various teams to ensure effective user interactions and continuous improvement of chatbot solutions. Candidates should have extensive experience in chatbot development and AI frameworks.

Key Responsibilities:

  • Architect, develop, and optimize rich conversational flows leveraging IBM WatsonX Orchestrate and AI capabilities.
  • Integrate AI conversations with external APIs through cloud functions or systems integration.
  • Collaborate with UI/UX designers and backend teams to ensure seamless intent fulfillment and user interactions.
  • Design, test, deploy, and maintain chatbot solutions across multiple communication channels (voice and chat).
  • Implement continuous improvements by tuning dialogue, enhancing speech-to-text models, and debugging chatbot behavior.
  • Apply AI and NLP best practices for intent recognition and training data curation.
  • Partner across teams to align conversational AI features with business goals and user needs.

Key Skills:

  • 5+ years of software delivery experience with 3+ years in chatbot development, including hands-on work with IBM WatsonX Orchestrate or similar AI frameworks.
  • Proven expertise in intent recognition, NLP modeling, and conversational AI best practices.
  • Experience with CI/CD pipelines, Git, unit testing, and source code management.
  • Backend development experience with Java, Node.js, or Python.
  • Proficiency in JavaScript/TypeScript for multi-language chatbot functionality.
  • Agile environment experience with knowledge of DevOps and end-to-end software lifecycle.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Conversational AI Engineer IBM WatsonX Orchestrate
Location: Remote

Rate: Market Standards

Join our dynamic Client IT Delivery team within the Data, Digital, Analytics, Technology (DDAT) division as a Conversational AI Engineer specializing in IBM WatsonX Orchestrate technologies. You will play a pivotal role designing and delivering next-generation conversational AI experiences that provide accurate, context-aware health insurance information to members and providers via digital channels.

What You ll Do:

  • Architect, develop, and optimize rich conversational flows leveraging IBM WatsonX Orchestrate and AI capabilities.
  • Integrate AI conversations with external APIs through cloud functions or systems integration.
  • Collaborate with UI/UX designers and backend teams to ensure seamless intent fulfillment and user interactions.
  • Design, test, deploy, and maintain chatbot solutions across multiple communication channels (voice and chat).
  • Implement continuous improvements by tuning dialogue, enhancing speech-to-text models, and debugging chatbot behavior.
  • Apply AI and NLP best practices for intent recognition and training data curation.
  • Partner across teams to align conversational AI features with business goals and user needs.

Required Qualifications:

  • 5+ years of software delivery experience with 3+ years in chatbot development, including hands-on work with IBM WatsonX Orchestrate or similar AI frameworks.
  • Proven expertise in intent recognition, NLP modeling, and conversational AI best practices.
  • Experience with CI/CD pipelines, Git, unit testing, and source code management.
  • Backend development experience with Java, Node.js, or Python.
  • Proficiency in JavaScript/TypeScript for multi-language chatbot functionality.
  • Agile environment experience with knowledge of DevOps and end-to-end software lifecycle.

Preferred Qualifications:

  • Experience with IBM Watson Speech-to-Text, Watson Discovery, or related voice processing tech.
  • Familiarity with SSML for refining text-to-speech outputs.
  • Experience integrating unstructured data sources using semantic search or embeddings.

Keywords: Conversational AI Engineer, Chatbot Developer, IBM WatsonX Orchestrate, NLP, Intent Recognition, Dialogflow, Amazon Lex, LivePerson, Kore.ai, Java, Node.js, Python, JavaScript, TypeScript, CI/CD, DevOps, Chatbot Testing, Speech-to-Text, SSML, AI Conversation Design, Semantic Search, Cloud Integration, Agile, AI Training Data, Unit Testing

About VDart Group
VDart Group is a global leader in technology, product, and talent solutions, serving Fortune 500 clients in 13 countries. With over 4,000 professionals worldwide, we deliver innovation, operational excellence, and measurable outcomes across industries. Guided by our commitment to People, Purpose, and Planet, VDart is recognized with an EcoVadis Bronze Medal and as a UN Global Compact member, reflecting our dedication to sustainable practices.

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