help desk
Posted Today by 1764318500
Negotiable
Outside
Remote
saint paul, minnesota (remote)
Summary: This role involves providing technical support for a financial client, specifically assisting federal government clients with their commercial card platforms during overnight hours. The position requires strong problem-solving skills to troubleshoot issues and resolve complex technical problems. It is a remote contract position focused on customer service and technical assistance. The role is classified as outside IR35.
Key Responsibilities:
- Provide customer-focused technical support for federal government clients.
- Troubleshoot issues related to the bank's commercial card platforms.
- Assist clients in navigating transactions and resolving complex technical problems.
Key Skills:
- Strong problem-solving skills.
- Experience in technical support.
- Customer service orientation.
Salary (Rate): £22.00 hourly
City: saint paul
Country: united states
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Looking for meaningful technical work on a consistent overnight schedule? Randstad is supporting a financial client who is looking for a customer-focused technical support team where your problem-solving skills make a real impact. This overnight contract role supports federal government clients using the bank's commercial card platforms, helping them troubleshoot issues, navigate transactions, and resolve complex technical problems. If you excel at trouble