QAD Functional Consultant

QAD Functional Consultant

Posted 1 day ago by 1764268874

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Negotiable
Outside
Hybrid
USA
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.NET Framework Financial Information eXchange (FIX) Protocol General Ledger Information Technology Infrastructure Library Management Mapping Software Month-End Closing OpenEdge Advanced Business Language Oracle Database Administration (DBA) QAD Cloud ERP ServiceNow Stakeholder Management User Interface

Summary: The QAD Functional Consultant role requires an experienced professional with 6-8 years of functional expertise in QAD SE 2014, focusing on production support across various modules including Manufacturing and Inventory. The consultant will provide L2/L3 support, manage incidents, and collaborate with business teams for enhancements and testing. Strong communication and analytical skills are essential for effective stakeholder interaction and problem resolution. The position is available for remote work or in Kennesaw, Georgia.

Key Responsibilities:

  • Provide L2/L3 support for QAD SE 2014 across core modules
  • Handle incidents, service requests, problems, and document RCA with preventive measures
  • Support month-end, quarter-end, year-end close activities
  • Manage MRP runs, cost rollups, inventory reconciliations
  • Perform user access reviews, security role validations, and master data support (Items, BOM, Routing, Sites, Supplier/Customer setup)
  • Execute safe data corrections using approved procedures
  • Coordinate & validate patches, service packs, deployments in Test & Prod environments
  • Maintain SOPs, runbooks, knowledge articles
  • Analyze and fix interface errors (mapping, master data issues, sequencing errors)
  • Support reports, browses, ad-hoc extracts
  • Drive problem management to reduce repeat tickets
  • Follow ITIL processes: Change / Release / Incident / Problem Management
  • Work with business teams for minor enhancements, testing, and UAT
  • Collaborate with vendors, DBA, OS, and infrastructure teams

Key Skills:

  • 6-8+ years of QAD SE 2014 functional experience in production support
  • Strong functional knowledge of Manufacturing, Sales, Purchase, Inventory, Financials (basic GL impact)
  • Experience handling L2/L3 support in QAD environments
  • Basic technical understanding of Progress OpenEdge (ABL/4GL)
  • Experience with QAD .NET UI (personalization/configuration)
  • Hands-on with ServiceNow or similar ticketing systems
  • Strong communication, RCA skills, stakeholder handling, and ability to work under pressure

Salary (Rate): undetermined

City: Kennesaw

Country: USA

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Title: QAD Functional Consultant

Duration: 6+ Months

Video Interview

Job Description: -

Experience: 8 10 Years

Must-Have Skills

  • 6 8+ years of QAD SE 2014 functional experience in production support
  • Strong functional knowledge of Manufacturing, Sales, Purchase, Inventory, Financials (basic GL impact)
  • Experience handling L2/L3 support in QAD environments
  • Basic technical understanding of Progress OpenEdge (ABL/4GL)
  • Experience with QAD .NET UI (personalization/configuration)
  • Hands-on with ServiceNow or similar ticketing systems
  • Strong communication, RCA skills, stakeholder handling, and ability to work under pressure

Must-Have Keywords

QAD SE 2014, QAD Functional, SCM, MFG, Manufacturing, Inventory, Purchase, Sales, Progress OpenEdge, ABL/4GL, ServiceNow

Job Description

Technical / Functional Skills

  • 6 8 years of hands-on experience with QAD SE (2014) in production support
  • Strong functional knowledge in:
    • Manufacturing
    • Sales & Distribution
    • Procurement
    • Inventory
    • Basic Financials (GL impact awareness)
  • Technical exposure preferred:
    • Basic Progress OpenEdge / ABL/4GL for analysis and safe minor fixes
    • QAD .NET UI personalization (2014 version)
  • Experience with ServiceNow ticketing

Soft Skills

  • Excellent communication and stakeholder interaction
  • Strong analytical skills & root-cause analysis
  • Ability to work under pressure during critical business windows

Roles & Responsibilities

  • Provide L2/L3 support for QAD SE 2014 across core modules
  • Handle incidents, service requests, problems, and document RCA with preventive measures
  • Support month-end, quarter-end, year-end close activities
  • Manage MRP runs, cost rollups, inventory reconciliations
  • Perform user access reviews, security role validations, and master data support (Items, BOM, Routing, Sites, Supplier/Customer setup)
  • Execute safe data corrections using approved procedures
  • Coordinate & validate patches, service packs, deployments in Test & Prod environments
  • Maintain SOPs, runbooks, knowledge articles
  • Analyze and fix interface errors (mapping, master data issues, sequencing errors)
  • Support reports, browses, ad-hoc extracts
  • Drive problem management to reduce repeat tickets
  • Follow ITIL processes: Change / Release / Incident / Problem Management
  • Work with business teams for minor enhancements, testing, and UAT
  • Collaborate with vendors, DBA, OS, and infrastructure teams

Integration & Reporting

  • Troubleshoot interface failures, mapping issues, duplicate records
  • Support QAD Browse Reporting and custom extract requirements

Role Description Summary

  • Incident resolution (L2/L3)
  • Analyze business-critical issues
  • Perform patch impact analysis & coordinate deployments
  • Work with Yamaha IT & business stakeholders
  • Bug fixing & minor enhancements
  • New enhancements / modifications in existing customizations
  • Status reporting & stakeholder communications

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