£600 Per day
Outside
Hybrid
London Area, United Kingdom
Summary: The role of Project Manager focuses on leading KYC (Know Your Customer) and Customer Due Diligence (CDD) initiatives within a global banking environment. The successful candidate will manage cross-functional delivery programs, ensuring compliance with regulatory requirements while driving operational change. This position requires a blend of project delivery, stakeholder management, and technology coordination. The role is classified as outside IR35 and offers a competitive daily rate.
Key Responsibilities:
- Lead end-to-end delivery of KYC, AML, CDD, and client onboarding transformation programmes across multiple business areas.
- Manage cross-functional development and business teams delivering workflow, onboarding, and compliance-related technology solutions.
- Coordinate regulatory change initiatives to ensure compliance with AML, sanctions, FATCA, CRS, and broader financial crime requirements.
- Drive business process redesign and operational improvements across onboarding, remediation, and customer lifecycle management functions.
- Define project scope, timelines, milestones, dependencies, and delivery governance across multiple workstreams.
- Manage RAID logs, project reporting, steering committee updates, and executive stakeholder communications.
- Work closely with Compliance, Operations, Technology, Legal, and Risk teams to ensure alignment on delivery objectives and regulatory expectations.
- Oversee requirements gathering, backlog prioritisation, UAT coordination, release planning, and implementation activities.
- Support data remediation, workflow automation, and process optimisation initiatives to improve operational efficiency and control frameworks.
- Ensure programmes are delivered within agreed timelines, budgets, and governance standards.
Key Skills:
- Proven experience managing KYC, AML, Customer Due Diligence (CDD), or regulatory change programmes within banking or financial services environments.
- Strong understanding of client onboarding, financial crime compliance, and customer lifecycle management processes.
- Experience managing development teams and coordinating technology delivery within Agile or hybrid delivery environments.
- Excellent stakeholder management and communication skills, with the ability to work effectively across business and technology functions.
- Strong project governance, planning, and reporting capabilities.
- Experience delivering business transformation and operational change initiatives within complex enterprise environments.
- Familiarity with onboarding and workflow platforms such as Fenergo, Appian, Pega, Salesforce, or similar solutions is advantageous.
- Strong analytical, organisational, and problem-solving skills.
Salary (Rate): £600 daily
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
Project Manager – KYC / Customer Due Diligence (CDD) & Business Change
Outside IR35 - Up to £600 per day
Hybrid in Central London
We are seeking an experienced Project Manager to lead strategic KYC (Know Your Customer), Customer Due Diligence (CDD), and regulatory change initiatives within a global banking environment. The successful candidate will be responsible for managing cross-functional delivery programmes spanning Compliance, Operations, Technology, Risk, and Front Office teams. This role combines project delivery, stakeholder management, technology coordination, and business transformation, with responsibility for driving regulatory and operational change across client onboarding and lifecycle management processes.
Key Responsibilities
- Lead end-to-end delivery of KYC, AML, CDD, and client onboarding transformation programmes across multiple business areas.
- Manage cross-functional development and business teams delivering workflow, onboarding, and compliance-related technology solutions.
- Coordinate regulatory change initiatives to ensure compliance with AML, sanctions, FATCA, CRS, and broader financial crime requirements.
- Drive business process redesign and operational improvements across onboarding, remediation, and customer lifecycle management functions.
- Define project scope, timelines, milestones, dependencies, and delivery governance across multiple workstreams.
- Manage RAID logs, project reporting, steering committee updates, and executive stakeholder communications.
- Work closely with Compliance, Operations, Technology, Legal, and Risk teams to ensure alignment on delivery objectives and regulatory expectations.
- Oversee requirements gathering, backlog prioritisation, UAT coordination, release planning, and implementation activities.
- Support data remediation, workflow automation, and process optimisation initiatives to improve operational efficiency and control frameworks.
- Ensure programmes are delivered within agreed timelines, budgets, and governance standards.
Required Skills & Experience
- Proven experience managing KYC, AML, Customer Due Diligence (CDD), or regulatory change programmes within banking or financial services environments.
- Strong understanding of client onboarding, financial crime compliance, and customer lifecycle management processes.
- Experience managing development teams and coordinating technology delivery within Agile or hybrid delivery environments.
- Excellent stakeholder management and communication skills, with the ability to work effectively across business and technology functions.
- Strong project governance, planning, and reporting capabilities.
- Experience delivering business transformation and operational change initiatives within complex enterprise environments.
- Familiarity with onboarding and workflow platforms such as Fenergo, Appian, Pega, Salesforce, or similar solutions is advantageous.
- Strong analytical, organisational, and problem-solving skills.
Preferred Experience
- Investment banking or global markets experience.
- Regulatory remediation or audit-driven delivery programmes.
- Data governance, workflow automation, or operational efficiency initiatives.
- Experience managing distributed global teams and complex multi-stream programmes.