Negotiable
Undetermined
Hybrid
London Area, United Kingdom
Summary: The role of Project Manager – Business Continuity & Incident Management (BCIM) involves leading a high-profile Third Party Business Continuity and Exit Strategy workstream within a complex financial services environment. The successful candidate will engage with senior global stakeholders to drive alignment and decision-making on critical resilience initiatives. This position requires strong expertise in operational resilience and the ability to simplify complex information for senior audiences. The role is hybrid, based in London, and demands a collaborative and solutions-focused approach.
Key Responsibilities:
- Lead and facilitate workshops with senior global stakeholders across business and functional teams
- Drive discussions, alignment, and decision-making relating to Business Continuity and Exit Strategy activities
- Act as a trusted SME across BCIM and Operational Resilience initiatives
- Support Third Party BCM and Exit Strategy activities across the wider programme
- Analyse and simplify complex operational, risk, and resilience data sets
- Translate complex risks, dependencies, and issues into practical and understandable outcomes
- Facilitate governance discussions and support decision arbitration where required
- Produce high-quality programme documentation including: Executive summaries, Workshop outputs, Decision papers, Presentation materials, Governance and action tracking
- Coordinate stakeholder engagement activities across global teams
- Ensure risks, dependencies, and actions are appropriately managed and escalated
- Contribute to resilience framework uplift and remediation initiatives
Key Skills:
- Strong expertise in Business Continuity & Incident Management (BCIM)
- Experience within Operational Resilience and continuity management programmes
- Proven ability to facilitate workshops with senior global stakeholders
- Strong stakeholder management and influencing capabilities
- Excellent written and verbal communication skills
- Ability to drive alignment and decision-making across cross-functional teams
- Experience operating within large, complex, and fast-paced organisations
- Strong analytical and problem-solving capabilities
- Highly organised with the ability to manage multiple priorities effectively
- Experience within Financial Services or other regulated environments is highly desirable
- Exposure to Third Party Risk / Resilience, Exit Strategy programmes, Operational Resilience initiatives, Regulatory remediation programmes, and Enterprise transformation programmes
- Experience working within global matrix organisations
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Project Manager – Business Continuity & Incident Management (BCIM) London / Hybrid Overview We are seeking an experienced Senior Manager with strong expertise in Business Continuity & Incident Management (BCIM) to support a high-profile Third Party Business Continuity and Exit Strategy workstream within a complex financial services environment. This is a highly visible role requiring strong stakeholder engagement, workshop facilitation, and operational resilience expertise. You will work closely with senior global stakeholders across business, operations, technology, risk, and resilience functions to drive alignment, decision-making, and delivery across critical resilience initiatives. The successful candidate will be confident operating in complex and fast-paced environments, with the ability to simplify complex information into clear, actionable outcomes for senior audiences.
Key Responsibilities
- Lead and facilitate workshops with senior global stakeholders across business and functional teams
- Drive discussions, alignment, and decision-making relating to Business Continuity and Exit Strategy activities
- Act as a trusted SME across BCIM and Operational Resilience initiatives
- Support Third Party BCM and Exit Strategy activities across the wider programme
- Analyse and simplify complex operational, risk, and resilience data sets
- Translate complex risks, dependencies, and issues into practical and understandable outcomes
- Facilitate governance discussions and support decision arbitration where required
- Produce high-quality programme documentation including: Executive summaries Workshop outputs Decision papers Presentation materials Governance and action tracking
- Coordinate stakeholder engagement activities across global teams
- Ensure risks, dependencies, and actions are appropriately managed and escalated
- Contribute to resilience framework uplift and remediation initiatives
Required Experience
- Strong expertise in Business Continuity & Incident Management (BCIM)
- Experience within Operational Resilience and continuity management programmes
- Proven ability to facilitate workshops with senior global stakeholders
- Strong stakeholder management and influencing capabilities
- Excellent written and verbal communication skills
- Ability to drive alignment and decision-making across cross-functional teams
- Experience operating within large, complex, and fast-paced organisations
- Strong analytical and problem-solving capabilities
- Highly organised with the ability to manage multiple priorities effectively
Highly Desirable
- Experience within Financial Services or other regulated environments
- Exposure to: Third Party Risk / Resilience Exit Strategy programmes Operational Resilience initiatives Regulatory remediation programmes Enterprise transformation programmes
- Experience working within global matrix organisations
Personal Attributes
- Strong leadership presence and facilitation style
- Collaborative and solutions-focused approach
- Comfortable operating in ambiguity and complexity
- Pragmatic, delivery-oriented mindset
- Ability to challenge constructively and influence senior stakeholders effectively
Apply If you are an experienced BCIM or Operational Resilience professional looking to join a high-impact transformation programme within a leading financial services environment, we would love to hear from you.