Payments Product Manager - Online Payments
Posted Today by Sanderson Recruitment Plc
Negotiable
Inside
Onsite
City of London, UK
Summary: The Payments Product Manager/Product Owner is responsible for leading a critical PSP migration for a retail client, focusing on enhancing online and e-commerce payment experiences. This role requires acting as a subject matter expert to ensure seamless customer payment journeys across digital channels. The position involves managing the product backlog and delivery roadmap while collaborating with various stakeholders to optimize payment processes. The role is based in London and requires a strong background in online payments and e-commerce environments.
Key Responsibilities:
- Own the online payments product backlog and delivery roadmap
- Lead requirements and delivery for PSP migration, including APIs, integrations, and cutover
- Define and optimise ecommerce payment journeys (checkout, authorisation, authentication, refunds)
- Drive improvements in conversion rates, authorisation success, and customer experience
- Work closely with engineering, PSPs, gateways, and third-party vendors
- Ensure compliance with SCA/PSD2, 3DS, PCI-DSS, and fraud prevention standards
- Support UAT, go-live, and ongoing performance optimisation
Key Skills:
- Proven experience as a Payments Product Owner/Manager focused on online payments
- Strong track record delivering PSP/gateway migrations in E-commerce environments
- Deep knowledge of ecommerce payment flows (checkout, tokenisation, recurring payments)
- Card schemes (Visa, Mastercard, Amex)
- Digital wallets (Apple Pay, Google Pay)
- 3DS/SCA/authentication optimisation
- Payment decline management and retry logic
- Settlement, reconciliation, and chargebacks
- Experience improving checkout conversion and payment success rates
- Strong Agile delivery and stakeholder management experience
Salary (Rate): £700 daily
City: City of London
Country: UK
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
Payments Product Manager/Product Owner/Product Lead
£600-700 per day - Umbrella engagement - 6 month initial engagement - 2-3 Days per week on site in London
OverviewWe're seeking an experienced Payments Product Owner to lead a critical PSP migration for a retail client, with a strong focus on online and E-commerce payments. You'll act as the payments SME, ensuring seamless, high-performing customer payment journeys across digital channels.
Key Responsibilities- Own the online payments product backlog and delivery roadmap
- Lead requirements and delivery for PSP migration, including APIs, integrations, and cutover
- Define and optimise ecommerce payment journeys (checkout, authorisation, authentication, refunds)
- Drive improvements in conversion rates, authorisation success, and customer experience
- Work closely with engineering, PSPs, gateways, and third-party vendors
- Ensure compliance with SCA/PSD2, 3DS, PCI-DSS, and fraud prevention standards
- Support UAT, go-live, and ongoing performance optimisation
Required Experience
- Proven experience as a Payments Product Owner/Manager focused on online payments
- Strong track record delivering PSP/gateway migrations in E-commerce environments
- Deep knowledge of:
- Ecommerce payment flows (checkout, tokenisation, recurring payments)
- Card schemes (Visa, Mastercard, Amex)
- Digital wallets (Apple Pay, Google Pay)
- 3DS/SCA/authentication optimisation
- Payment decline management and retry logic
- Settlement, reconciliation, and chargebacks
- Experience improving checkout conversion and payment success rates
- Strong Agile delivery and stakeholder management experience
Desirable
- Experience in high-volume online retail/E-commerce platforms
- Exposure to payment orchestration/multi-PSP setups
- Knowledge of APMs (PayPal, Klarna), Open Banking, or BNPL
Success Looks Like
- Seamless PSP migration with no impact to checkout performance
- Increased online payment conversion and authorisation rates
- Reduced cart abandonment linked to payment issues
- Optimised, low-friction digital payment journey
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
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