Learning and Talent Development Administrator

About the Role

As our Learning and Talent Development (LTD) Administrator, you'll be at the heart of our talent development initiatives, ensuring smooth operations and exceptional support across all Learning, Talent and Development (LTD) initiatives. This is more than an administrative role – it's an opportunity to make a real impact on employee development and organisational success and would suit someone with desire to develop a career in Learning and Development. You'll be the go-to person for all LTD queries, working collaboratively across departments to coordinate LTD initiatives and maintain essential systems that help our people reach their full potential.

What You'll Be Doing

• Systems & Data Management
• Collect information, maintain and update talent management trackers, databases, systems, and filing systems with accuracy and attention to detail
• Perform data entry, analysis, and prepare insightful reports to support strategic decision-making
• Safeguard the confidentiality of all learning, talent, and development information
• Training Coordination
• Ensure training courses are fully booked, well-attended, and run smoothly
• Prepare course documentation, materials, and communication materials to support engaging learning experiences
• Schedule LTD events, and organise logistics
• Communication & Stakeholder Management
• Serve as the first point of contact for all LTD administrative queries
• Liaise effectively with departments, managers, and employees to distribute and gather essential information
• Prepare and distribute communication materials for LTD initiatives
• General Support
• Collect, organise, and distribute information to support LTD processes
• Undertake additional administrative duties as required to support the team
• Champion dnata's Vision, Mission, and Values in everything you do

What We're Looking For

Essential Skills

• IT literate with strong working knowledge of Outlook, Microsoft Teams, and Excel
• Strong communication skills – able to convey information clearly and professionally, both written and verbal
• Ability to manage workload effectively, prioritise tasks, and meet deadlines in a fast-paced environment

Key Skills

• Strong organisational capability – coordinating multiple training activities, schedules, and stakeholders
• High attention to detail – ensuring accuracy in attendance tracking, certification records, and reporting
• Data management proficiency – maintaining and updating learner records and training data systems
• Scheduling & coordination expertise – arranging venues, trainers, resources, and logistics for learning events

Key Behaviours

• A can-do attitude and genuine desire to learn and develop
• Flexibility and adaptability in a fast-paced environment
• Results-oriented mindset with a focus on delivering quality outcomes
• Proactive approach to problem-solving and continuous improvement

At dnata, our values define who we are and how we work together. We are safe – making safety and security a mindset in everything we do, where every team member is empowered to speak up and prioritise wellbeing. We play to win – going above and beyond for our customers, setting ambitious goals, taking ownership, and empowering bold decision-making. We respect everyone and work as a team – building trusted relationships, embracing diversity, and creating a culture of belonging where respect and results go hand in hand. We are future-thinking – welcoming innovative ideas, taking responsibility for our impact, learning from challenges, and investing in our people's potential. If these values resonate with you and you're ready to be part of a team shaping the future of ground handling and cargo services, we'd love to hear from