Health Care Support Worker - Specialist Community Paediatrics

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

The SCPT Nursing service operates an open access policy that is currently available Monday to Friday excluding Public Holidays. Care needs are prioritised and teams must be able to respond to both planned and unplanned interventions. The post holder will participate in the care of service users / families in their own home or community setting under the direction of a SCPT Nursing team, taking into account the lifestyle, race, gender and cultural background, and factors which impact on physical, mental or emotional health. The post holder will represent the values and beliefs of the SCPT Nursing service as well as that of the organisation. The Healthcare Assistant will be responsible for delivering safe, efficient and person centred care to service users / families, as delegated and directed by the SCPT Nursing team. The post holder will support the SCPT Nursing team in the delivery of care to service users, families / carers. The post holder will promote a culture of engagement with service users, families / carers, which includes as core principles and values an approach which is caring, compassionate, courteous, empathetic and respectful.

Duration, Location, and Working Pattern:

Location based in Aranthrue Centre
Fixed-term Contract (23 months duration)
Part-time position (11 hours per week)
Working hours for this post are from 0830 - 1630

Key Responsibilities

The post holder will:

• Carry out clinical duties as delegated by the SCPT Nursing Team:
• Assist clients / families in relevant settings to address health promotion activities that can positively improve health and wellbeing
• Assist with the delivery of a variety of clinics e.g. Immunisation, venepuncture
• Accurately report back to SCPT Nursing team following home visits or other client related work
• To signpost families to range of appropriate services to support their needs as identified in care plans
• To provide practical support for parents and children within the home or in terms of accessing other services and supports
• Carry out other duties to support the SCPT Nursing team:
• Assist with stock control and ordering of pharmacy and supplies as deemed appropriate by team.
• Assist with basic administrative tasks as required such as filing and storage of records, compiling information packs, photocopying.
• Attend staff meetings and clinical and mandatory training and be encouraged to record their training participation and learning experiences in Knowledge and Skills Framework.
• Participate in systems of practice support and personal development planning in line with the Knowledge and Skills Framework
• Maintain accurate and up to date clinical records ensuring compliance with the Data Protection Act and Freedom of Information Act in discussion with SCPT Nurse supervising case.
• Work within national, organisational and local policies, procedures and guidelines to ensure maintenance of safe, person centred and effective practices working practices for children, young people and families.
• To work with an awareness of cultural differences and be respectful of those with regard to colleagues, children, families, young people, and communities.

Knowledge, training, qualifications and/or experience required to do the job:

• SVQ Level 3 in Healthcare or equivalent experience
• Ability to work with people and as part of a team.
• Ability to work without direct supervision.
• Good communication skills both written and verbal.
• Ability to work with children, young people and families
• Basic computing skills.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities. As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you. For An Informal Discussion, Please Contact Claire McEwan, Nurse Team Lead, On 0141 314 4615 / 07879431826 or email Claire.McEwan4@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process:

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

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From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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