Field Services Engineer

Field Services Engineer

Posted Today by Queen Square Recruitment

Negotiable
Inside
Onsite
Basingstoke, England, United Kingdom

Summary: The Field Service Engineer role is based in Basingstoke, England, and involves providing technical support and troubleshooting for Windows 10/11, MS Office, and related hardware. The position requires mandatory UK citizenship and may involve travel to nearby sites as needed. The contract duration is 12 months and the role is classified as inside IR35.

Key Responsibilities:

  • Provide expertise in Windows 10/11 administration.
  • Troubleshoot issues related to MS Office, O365, and other operating systems.
  • Perform hardware troubleshooting for PCs and peripherals, including printers and scanners.
  • Manage MS Office upgrades and deployments.
  • Address hardware issues with Dell laptops and desktops.
  • Troubleshoot Office-related issues.
  • Resolve VPN-related issues.
  • Support Mobile Device Management.
  • Utilize Windows Imaging processes for deployment.
  • Work with data migration tools and O365 OneDrive.
  • Communicate effectively with team members and clients.

Key Skills:

  • Expertise in Windows 10/11 administration.
  • Good troubleshooting skills for MS Office, O365, and operating systems.
  • Knowledge of PC and peripheral hardware troubleshooting.
  • Hands-on experience with MS Office upgrades and deployments.
  • Working knowledge of Dell laptops and desktops.
  • Experience with Windows Imaging and data migration tools.
  • Basic knowledge of network and server administration.
  • Good communication skills in native language and English.

Salary (Rate): undetermined

City: Basingstoke

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

New Exciting opportunity for the role of the Field Service Engineer

Location: United Kingdom /Yeovil/Basingstoke (Office Based)

Contract Duration:12 Months

IR35 Status: Inside IR35

Any other working conditions: Mandatory UK Citizenship, Travel on need basis to close by sites

Your Profile

Essential skills/experience:

  • 1. Expertise on windows 10/11 administration
  • 2. Good troubleshooting skills on MS Office, O365, Internet Explorer and other Operating system related issues
  • 3. Knowledge of PC and peripheral Hardware troubleshooting (including print & scanning devices)
  • 4. Hands on Experience on MS Office upgrades / deployments
  • 5. Working knowledge on Dell laptops/Desktops hardware issues
  • 6. Troubleshooting Office issues
  • 7. Knowledge in troubleshooting VPN related issues
  • 8. Mobile Device Management support
  • 9. Experience on Windows Imaging process using deployment method
  • 10. Experience in Data Migration tools and O365 One drive
  • 11. Knowledge on one drive
  • 12. Basic knowledge of Network and Server Administration.
  • 13. Good communication skills.

Good to have

  • 1. SCCM Knowledge
  • 2. Experience on Office 2016 upgrades / Deployments
  • 3. Microsoft windows 10/11 Certification
  • 4. MAC iOS Knowledge

Verbal and written proficiency in Native + English language

Desirable skills/knowledge/experience: (As applicable)