Ecommerce Consultant

Position Summary: • Responsible for cleaning, analyzing, interpreting, and displaying data using different approaches and business intelligence tools known as data analysis. • Responsible for supporting a select group of digital tools and solutions and managing the implementation and migration of data. • Support or help lead the demonstration of solutions and training for users on digital technology provide collateral and updated training documents. • Serve as an escalation point to troubleshoot non-common issues and user onboarding.

Primary Responsibilities: • Responsible for supporting a selected group of digital tools and solutions and managed the implementation business process modifications project management training and communications of those technologies across the organization and targeted user base. • Leads the demonstration of solutions and training for users on our internally grown digital technology provides collateral and updated training documents and serves as an escalation point to troubleshoot non-common issues and user onboarding. • Assists with developing planning organizing and executing all administrative tasks for a project. • Observes project activities to ensure contribution by team members. • Performs incidental project coordination including planning research analysis and implementation of deliverables and action items. • Acts as project sub-task lead on small projects. • Assigning numerical value to essential business functions to assess and compare performance over time. • Preparing reports for the management stating trends patterns and predictions using relevant data. • Preparing final analysis reports for the stakeholders to understand the data-analysis steps enabling them to make crucial decisions based on various facts and trends.

Skills: • Familiarity with the eCommerce industry is a plus • Experience using data analyst tools • Experience presenting to peers management and other stakeholders • Excellent communication and problem-solving skills • Outstanding organizational skills • Multi-tasking abilities • Detailed oriented • Self-starter • Critical Thinking • Exceptional teamwork and leadership skills to help other technical support workers • Ability to learn new technologies implement their usage within the team and train others • Personable and attentive excellent customer service skills • Strong interpersonal skills • Manage daily tasks • Experience analyzing data sets to find ways to solve problems relating to a business customers High level overview work tied to the description – including but not limited to: • Backend Support of Systems • Auditing data like error reports • Data updates in ecommerce migrations • Identifying new trends in data updates • Supporting new features related to websites Wesco supports Migration: • Uploads, spreadsheet prep for importing into new backend systems • Sunsetting legacy profiles • Document/SOP clean ups and folder management for Digital Support