Digital Designer (Loyalty) - Maternity Cover

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

The Role: This is a maternity cover role for up to 12 months. The Loyalty Digital Designer will be responsible for working on our loyalty programme assets from concept stage through to the delivery of online launches. You’ll be part of the creative design team coming up with innovative design & content ideas that can work across all channels and supporting the Creative Design Manager on future campaigns and creative concepts.

WHATS IN IT FOR YOU:

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Private pension scheme
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave. (Eligible after 2 years of service).
• Spread the cost of your commute with interest-free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

What you’ll be doing: You’ll be working closely with the Creative Design team on both future concepts and toolkits and the day to day projects such as Email, website design, organic and paid social design. You will be responsible for talking through your designs with the team in order to help develop your ideas and making sure they are suitable for all channels. You’ll be confident to present all finalised design routes to senior management. We need a confident individual who has a strong eye for detail and innovation and that can suggest new ideas for layouts, animations, web functionality, typography and overall graphic design. This role calls for strong creativity paired with a systems-thinking mindset, enabling faster, more effective ways of working. It involves creating flexible templates and guidelines that support creative expression without compromising speed or workflow efficiency, helping to future-proof time and effort. You’ll have experience in UX and e-comm design and be comfortable with delivering campaigns across all digital channels in order to meet all your launch deadlines. You’ll use existing design systems and collaborate with product designers to deliver cohesive end-to-end experiences, from email creatives to CMS-ready web assets. Balance creative freedom with Loyalty brand guidelines, applying a pragmatic approach to digital design grounded in usability and accessibility principles. This role connects cross-channel experiences, ensuring consistency across retail, email, web, and app—where clear communication and collaboration are key. You must show initiative when working cross-departmentally to help manage your projects effectively and efficiently – even when under pressure. You must have an undoubted technical ability in Adobe Suite and Figma and have a true passion for all things creative in order to generate compelling designs which are both visually beautiful and retail minded.

Who you are: Minimum level of education or qualifications 3 years Digital Design industry experience, preferably within fashion/ loyalty projects. Essential skills/knowledge Figma, Adobe Photoshop, Illustrator & InDesign. Desirable Skills/knowledge After Effects Behavioural Skills : Creating designs for an omnichannel campaign. Great organisational skills. Proven track record or experience of the key stages of the design process from creative concept, asset creation through to communicating to the developers on the build and publishing. Good Communication and confident to show initiative. Good time management and can work with pace. Ability to manage multiple complex projects under tight deadlines. Clear understanding of seasonal brand handwriting, tone of voice and style guide and applying it to all seasonal artworks.

Why New Look? We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.