Data Analyst and SARs Coordinator - Surrey Prisons

Job Overview Central and North West London NHS Foundation Trust is a Top Employer Award Winner and works in partnership to provide responsive and dependable primary care, mental health, intellectual disability and substance misuse services to the diverse and culturally rich communities we serve. In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative and enthusiastic Data Analyst and SARs Coordinator to join our forward thinking, friendly and expanding Health & Justice teams in the Surrey prisons . You will be a key member of the Performance and Administration team supporting Healthcare and play an important role in ensuring accurate and high quality data is collected and collated for service reports. Quality data collection is required for commissioning purposes for the service as well as ensuring the requirements are met for both local and national standards. By joining our Healthcare service in the Surrey Prisons you will provide essential administration and high-quality data support to the clinical teams. This role is pivotal in supporting: patient safety, risk management, clinical guidelines and quality improvement. Our healthcare services work to a 7 day week working model, to ensure our patient's healthcare is managed and maintained to the highest of standards at all times. (Admin staff are currently exempt and the hours are Mon-Fri)

Main duties of the job This role has responsibilities aimed at maintaining the quality of data held within the Trust’s clinical systems (e.g. SystmOne, Nebula ) for Healthcare services in the Surrey Prisons. This will include auditing patient health records, data entry / data corrections. The post-holder will support the completion and monitoring of Subject Access Requests. The post requires a resilient, methodical thinker with excellent problem solving skills. The post holder will work as an integral part of the Performance and Administration team, supporting Primary Care, Mental Health and Substance Misuse services within Surrey Prisons. The role will include some general administrative responsibilities for the team.

Working for our organisation Central and North West London NHS Foundation Trust offers its staff ongoing career progression through: Monthly supervision Annual personal development plans/appraisals Access to exciting internal and external training opportunities. Excellent progression through various career pathway opportunities such as but not limited to: Preceptorship Programme Support & guidance with Revalidation Hidden Gem & annual award ceremonies Excellent staff benefits, our benefit packages are amongst the best in London: Health & wellbeing services Season ticket loans Cycle to work scheme Relocation package The trust also values its staff and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching. All of our sites in Surrey offer free use of the onsite leisure facilities and free parking for staff.

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and continuously held a Skilled Worker visa since prior to 04/04/2024." As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form. Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit: Skilled Worker visa: Overview - GOV.UK

Detailed Job Description And Main Responsibilities Work with clinical services and support functions to enable high quality data entry requirements across the system in line with local and national standards Follow Trust procedures and protocols when inputting data into clinical systems Liaise with internal teams, for example Clinical Services, Business and Transformation and Digital Skills as and when required Inform line manager as soon as possible of any new data quality issues which become apparent. Carry out audits of patient health records, identifying data quality issues and work with the service administrators and clinicians to support with improving processes, to avoid a recurrence. Assist with training new members of staff when required Contribute to the maintenance of a suite of Data Quality Team reports Handle all patient identifiable data in a secure and appropriate manner and to always apply Information Governance principles Use the Trust’s Business Intelligence solution (Tableau) to source information as required Act as a Tableau ‘champion’, supporting services to get the best possible outcomes from this BI solution Provide general administrative support as needed by the team Support with meeting administration as required Completion of Subject Access Requests Support with clinical systems user queries

Person specification Education And Qualifications Essential criteria GCSE English and Maths Grade C and above or other equivalent qualification Skills & Knowledge Essential criteria A good working knowledge of Microsoft Office, including Word, Outlook and Excel. Excellent communication skills – both written and verbal. Ability to work positively and flexibly within a team with constantly changing priorities. Understanding of data quality and the causes, and impact of poor data quality Resilience; ability to deal with sensitive information. Analytical and methodical thinker with excellent problem-solving skills Desirable criteria General understanding of Key Performance Indicators. Understanding of the Data Protection Act and issues around Confidentiality Ability to work independently and to plan and prioritise workload in a pressurised environment Previous Experience Essential criteria Experience in a similar role where data monitoring / resolving has been a key element of the post. Desirable criteria Previous experience of working within either a Prison, Healthcare or similar setting Other Essential criteria Ability to exercise discretion and maintain confidentiality at all times. The post holder must have the ability to understand and implement the equal opportunities policy at a level appropriate to the job Desirable criteria Evidence of personal development