Configuration Management Database Analyst
Posted Today by Lorien
£500 Per day
Inside
Hybrid
Havant, UK
Summary: The CSDM/CMDB Analyst role involves supporting a major service transformation programme by driving the adoption of the Common Service Data Model (CSDM) and enhancing the quality of CMDB data. The position requires strong stakeholder engagement and a focus on data governance and lifecycle management. This is a contract position based in Havant, requiring three days a week in the office. The role is classified as inside IR35, necessitating work through an umbrella company.
Key Responsibilities:
- Lead service modelling aligned to CSDM
- Improve CMDB data quality, governance, and lifecycle management
- Deliver data health reporting, insights, and remediation plans
- Support ITSM processes (incident/change impact) through accurate service data
- Engage stakeholders across service owners, IT teams, and suppliers
Key Skills:
- Strong ServiceNow CMDB experience
- Solid understanding of CSDM
- Proven data quality, analysis, and governance experience
- Excellent stakeholder engagement and communication
Salary (Rate): £500 per day
City: Havant
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
CSDM/CMDB Analyst
Havant Hybrid (3 days per week from office)
Contract duration : 6 months
Inside IR35 (via an Umbrella company)
We're hiring a CSDM/CMDB Analyst to support a major service transformation programme, driving adoption of the Common Service Data Model (CSDM) and improving CMDB data quality.
Key Responsibilities
Lead service modelling aligned to CSDM
Improve CMDB data quality, governance, and lifecycle management
Deliver data health reporting, insights, and remediation plans
Support ITSM processes (incident/change impact) through accurate service data
Engage stakeholders across service owners, IT teams, and suppliers
Essential Skills
Strong ServiceNow CMDB experience
Solid understanding of CSDM
Proven data quality, analysis, and governance experience
Excellent stakeholder engagement and communication
Desirable
ITIL/ServiceNow certifications
Experience in regulated or multi-supplier environments
Join a high-impact programme and play a key role in improving service data and operational excellence.
Apply now or get in touch for more details.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
