£65,000 Per year
Inside
Hybrid
London, England, United Kingdom
Summary: The Business Systems Analyst will enhance and support internal supply chain systems for a global technology organization. This hands-on role involves daily operations, system enhancements, and process improvements within the supply chain landscape. The position offers a 12-month contract with potential for extension, requiring a hybrid working arrangement in Central London. The analyst will collaborate closely with operational teams to ensure smooth system functionality and address any issues that arise.
Key Responsibilities:
- Monitor supply chain tooling dashboards, analyse data and flag operational risks early
- Triage and troubleshoot system issues, providing root cause analysis and supporting resolution
- Own and maintain system documentation, including workflows, SOPs, tagging guides and training materials
- Support system enhancements by gathering requirements, defining success metrics and tracking delivery
- Coordinate and support UAT, rollout activities and post-implementation issue resolution
- Work closely with business users, engineering teams and global stakeholders
Key Skills:
- Proven experience as a Business Systems Analyst / Systems Analyst in an operational environment
- Strong exposure to supply chain systems (inventory, warehousing, manufacturing or fulfilment)
- Hands-on experience with incident triage, troubleshooting and system support
- Experience supporting system changes or implementations, including UAT
- Strong documentation skills and the ability to translate problems into clear, actionable requirements
- Comfortable working in a fast-paced, cross-functional environment
- Experience with Oracle or other supply chain platforms (nice to have)
- Exposure to MDM, global rollouts or enterprise-scale environments (nice to have)
- Strong skills in process mapping and data analysis tools (nice to have)
Salary (Rate): £65,000.00 yearly
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
We're hiring a Business Systems Analyst to support and improve internal supply chain systems for a global technology organisation operating at scale. This is a hands-on role, sitting close to live systems and operational teams. You'll be responsible for keeping tooling running smoothly day-to-day, while also supporting system enhancements, process improvements and change initiatives across the supply chain landscape.
What's on offer
Annual Salary up to £65,000 doe and location 12-month contract, with potential for extension - PAYE - inside IR35 - paid weekly via PrincipleHR
Hybrid working - 3 days onsite in Central London
Opportunity to work within a high-scale, global technology environment
What you'll be doing
- Monitor supply chain tooling dashboards, analyse data and flag operational risks early
- Triage and troubleshoot system issues, providing root cause analysis and supporting resolution
- Own and maintain system documentation, including workflows, SOPs, tagging guides and training materials
- Support system enhancements by gathering requirements, defining success metrics and tracking delivery
- Coordinate and support UAT, rollout activities and post-implementation issue resolution
- Work closely with business users, engineering teams and global stakeholders
What we're looking for
- Proven experience as a Business Systems Analyst / Systems Analyst in an operational environment
- Strong exposure to supply chain systems (inventory, warehousing, manufacturing or fulfilment)
- Hands-on experience with incident triage, troubleshooting and system support
- Experience supporting system changes or implementations, including UAT
- Strong documentation skills and the ability to translate problems into clear, actionable requirements
- Comfortable working in a fast-paced, cross-functional environment
Nice to have
- Experience with Oracle or other supply chain platforms
- Exposure to MDM, global rollouts or enterprise-scale environments
- Strong skills in process mapping and data analysis tools
Interested? If you enjoy solving real system problems, improving operational processes and working close to live supply chain tooling, we'd love to hear from you. Apply now or reach out directly for a confidential discussion.