Atlassian Technical Engineer

Atlassian Technical Engineer

Posted 1 week ago by Whitehall Resources

Negotiable
Inside
Onsite
Shropshire, England, United Kingdom

Summary: The Atlassian Technical Engineer role involves working with a key client on a 6-month contract, focusing on the configuration, maintenance, and optimization of Atlassian tools. The position requires on-site work in Shropshire for two days a week and candidates must be eligible for SC clearance. This experienced-level role demands a strong background in Atlassian solution delivery and technical assessments. The engineer will interface with various stakeholders and must possess both technical and business skills.

Key Responsibilities:

  • Ensure configuration, maintenance, and optimization of Atlassian tools.
  • Deliver business solutions based on Atlassian and supporting technology.
  • Perform technical assessments and health checks.
  • Administer Atlassian instances of Jira and Confluence.
  • Configure Jira Service Management solutions, including queues, SLAs, and automation.
  • Utilize API and scripting knowledge for solution delivery between Jira and other applications.
  • Configure CI/CD automation tooling for scripting application upgrades and testing.
  • Work with customers to define workflows, custom fields, and reporting via dashboards and add-ons.

Key Skills:

  • 3-5 years of experience in Atlassian solution delivery.
  • Hands-on experience with Jira and Confluence upgrades, migrations, and consolidations.
  • Atlassian Technical migration accreditation and certifications.
  • Experience in administration of Atlassian products Bitbucket and Bamboo.
  • Knowledge of Agile project and programme management.
  • Excellent written and verbal communication skills.
  • Strong problem-solving and creativity skills.
  • Ability to work independently or as part of a team.

Salary (Rate): undetermined

City: Shropshire

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: IT

Detailed Description From Employer:

Atlassian Technical Engineer

Whitehall Resources require an Atlassian Technical Engineer to work with a key client on a 6 month initial contract.

  • *Inside IR35.
  • *This role will require on site work in Shropshire 2 days per week.
  • *Candidates are required to be eligible for SC clearance.

Atlassian Technical Engineer Description

The Atlassian Engineer is a technical specialist role, to ensure the configuration, maintenance and optimisation of Atlassian tools to ensure they meet the needs of the organisation and our clients. The business solutions provided by this role are based on Atlassian, Atlassian Marketplace and supporting technology. This role is for an experienced-level Application Engineer. Candidates will be expected to demonstrate a reasonable degree of coverage of the Atlassian tools with the core capabilities and certifications:

Mandatory Requirements

  • * At min 3-5 Years of experience in Atlassian solution delivery, working on Application Engineering related activities
  • * Hands on Experience with Jira, Confluence upgrades, migrations and consolidations
  • * Atlassian Technical migration accreditation and certifications
  • * Performed technical assessments and heath checks
  • * Experience and certification in the Administration of Atlassian instances of Jira and Confluence
  • * Experienced in administration Atlassian products Bitbucket and Bamboo
  • * Jira Service Management solution configurations. Be able to configure queues, SLAs and automation
  • * API and Scripting knowledge, Solution delivery between Jira and other applications
  • * Has used and can configure CI/CD automation tooling for scripting Application upgrades and testing

Desirable Requirements

  • * Configure solutions, worked with customers to define workflows, custom fields and reporting via dashboards and add-ons

The Atlassian Application Engineer must be capable of interfacing with people at all levels in the organisation. The Application Engineer must be aware of their audience and be able to frame their messages appropriately to the target audience. In addition to technical skills, the Atlassian Application Engineer will also have a good understanding of a broad range of software development processes and business skills:

  • * Agile project and programme management
  • * Team-working methods and principles such as Agile, Scrum and Scaled Agile
  • * Modern Software Development methods and principles including DevOps, CI/CD
  • * IT Service Management (ITIL) and its disciplines

Personal Characteristics:

  • * Excellent written and verbal communication skills.
  • * Excellent presentation skills.
  • * Calm under pressure, able to balance multiple priorities.
  • * Able to work independently or as part of a team.
  • * Excellent business analysis, problem solving and creativity skills.
  • * Driven and self-motivated.
  • * Customer and value/outcomes-focussed
  • * Applies continual targeted self-development, personal and professional